International, Retail, Content-Led Ecommerce Case Study - Bowers & Wilkins

International ecommerce for this manufacturer of world class loudspeakers and headphones.

International ecommerce for this manufacturer of world class loudspeakers and headphones.

A new beginning for luxury speaker & headphone manufacturer Bowers & Wilkins using tradeit. Since the 1960's Bowers & Wilkins have been the definitive name in high-end performance loudspeakers, Hi-Fi and Home Cinema. They are a truly innovative company who have always placed research and development at the very heart of their business.

"Red’s excellent project management and willingness to rise to the challenges posed by the site’s rich design and user experience has meant that we have had a smooth implementation, and the end solution is stunning. We have achieved an exceptional result across the board and the site functions fantastically."

Brand Director, Bowers & Wilkins

Project Highlights

International Ecommerce

Ten internationalised sites; multi-lingual (including both Cyrilic and symbol-based text) & multi-currency
CMS

Leading edge CMS delivering in-page editing directly through the storefront and populated with rich media content
Advanced Search

Multi-facetted, site-wide search aggregating results from products, news, blogs and the Society of Sound
Subscription Service

Subscription service and music downloads for their Society of Sound
Enhanced Extranet

Enhanced extranet for global network of dealers and retailers
Seamless Integration

Two-way integration with SAP and Aurea email marketing

Project Integrations

Project Overview

Leading UK ecommerce & content management solutions provider, Red Technology, was chosen to deliver a 'best in class' multi-site CMS and ecommerce solution. Red has completed the rollout of 10 international sites serving markets across Europe, the US and Asia including countries using Cyrillic and symbol-based text. In addition to this Red have also launched a refreshed version of B&W's extranet, providing their distributors with downloadable media & technical information on all their products. Red Technology's tradeit CMS and ecommerce platform enables Bowers & Wilkins to deliver a rich, cross-border user experience that truly has the wow factor. "Bowers & Wilkins have a considerable amount of brand content and we required a CMS that was able to showcase and deliver this content in the best possible way whilst still providing all of the benefits of a strong ecommerce solution", explained Bowers & Wilkins' Web Manager."Red were therefore chosen as they could meet the demands of both and provide a very strong CMS that is flexible enough to evolve over time as the brand requires."

Fully Internationalised CMS & Ecommerce Platform

The new global online offering is a key part of Bowers & Wilkins' digital strategy going forward, with the impressive network of sites building a significant competitive advantage for the business. Red's tradeit CMS and ecommerce platform has provided Bowers & Wilkins with a highly powerful, flexible and scalable solution that allows the company to connect directly with their customers. The websites offer an immersive online experience through highly detailed product information, rich media content, blogs, social sharing and the Society of Sound music community.

Seamless Data & Systems Integration

The solution delivered by Red Technology includes a number of seamless integrations of data and systems, including two-way integrations with SAP and Aurea email marketing. The fully integrated solution provides a smooth and efficient workflow which compliments Bowers & Wilkins' existing business processes.

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Resources

CUSTOMER CASE STUDY

Bowers & Wilkins

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SOLUTIONS DATASHEET

RETAIL ECOMMERCE

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INTERNATIONAL ECOMMERCE

Understand the functions of tradeit that make it ideal for selling globally.

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MULTI-CHANNEL COMMERCE

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CONTENT & COMMERCE

Learn more about using social and community tools as part of your ecommerce strategy.

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