- Customised designs
Completely customised designs, with unique components, across all sites helping them stand out from their competitors and avoid the cookie cutter look and feel often associated with theme-based platforms
- B2B & D2C Ecommerce
Sites built to serve the specific nuances of both B2B and D2C ecommerce from the same installation with specific functions aimed at both different markets
- Replenishment subscriptions
Sites inherently built to cater for replenishment subscriptions within the platform so functionality all works together. No clunky plug-ins, bolt-ons or apps and no additional costs
- Call Centre
Built-in call centre allows admin users to setup/view customer accounts and process orders on their behalf as well as aiding customer service to provide support
- User generated content
User generated content on D2C ecommerce sites delivered through SnapWidget integration to the brand's Instagram accounts
- Multiple payment options
Multiple payment options including card payments, PayPal and Apple Pay on D2C sites plus on account, with credit limit and repayment terms imported from their ERP system against each account, on B2B sites
Seamless integrations with numerous third-party systems including Trust Payments, Feefo, Mailchimp, Loqate, Google Tag Manager & Google Analytics
Multiple international versions of their D2C sites including for the UK, France, The Netherlands, Italy, Germany & Belgium, with further countries to follow across the different brands
- Store Locator
UK store locator helping customers find retail partners with Google maps and postcode lookup powered by Loqate. International stores are also listed separately
Having developed or acquired numerous pet care businesses over the years, Pet Family had a number of D2C, Retail and B2B ecommerce sites running on different platforms such as Magento 2 and WooCommerce. It meant things were becoming difficult to manage, functionality was missing, and costs were not shared. What they wanted was a single platform capable of supporting all of the sites across the different channels. As tradeit has been developed from the ground up to natively support B2C, B2B, D2C and international ecommerce, plus any mixture thereof, it's the ideal choice for businesses selling through multiple channels and brands. It means you can have the customer friendliness and design of a retail or D2C site, allied to the specific functionality of B2B or international ecommerce. Economies of scale mean additional sites can be deployed rapidly and cost effectively too. It's one of the main reasons why more and more businesses are delivering their short and long-term ecommerce strategies on tradeit.
Multichannel & International Ecommerce
It's PCI DSS compliant and functionally rich too, with a focus on customers' ability to self-serve. That means they are in control of their repeat orders and can add to them, change their frequency, their billing day, their payment method, the delivery address, move the billing date (if they are away for example) or cancel them whenever they like.
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