B2B Ecommerce

My Account

Give customers full details of invoices online, including shipping & billing addresses, order date, payment due date, PO number, details of every item ordered, balance of each individual item and the total order. Outstanding invoices can be added to the basket and paid for with a credit or debit card.

Back Orders

Access full details of any back orders by searching through them based on customer, company, order or product. Enable various actions to be executed based on any changes to the status of that back order, including sending an email to the customer when the status changes or there's an increment/decrement of the items they are waiting for.

Individual Credit Limits

Set individual credit limits for customer accounts and allow them to buy online through an ecommerce enabled website.

Re-ordering

Saved baskets, quick order pad and regularly ordered items meaning re-ordering is quick and easy.

Multiple Payment Options

Offer customers the choice of buying on credit or debit card, account, invoice, pre-paid credit, gift cards/vouchers, subscriptions or 'bill me later' services like Klarna.

Multiple Price Lists

Unlimited price lists with tiered/volume-based prices including gross and net pricing in multiple currencies.

Quote System

Online quote request and convert to order operating either independently or in conjunction with an ecommerce basket.

Master & Sub Accounts

Control ordering and spending capabilities of all regional sites from a central location, including approvals system and credit limits.

Integrations

Real-time integrations with ERP, CRM, OMS, accounting and warehouse management software from leading vendors, as well as bespoke, in-house systems alongside other third party tools or plug-ins.

Call Centre/MOTO

Allow admin users to setup/view customer accounts and process orders on their behalf. You can also define an account manager for each customer's account meaning only they will be able to access it through the MOTO tools. You can even override prices in the basket whilst on the phone to your customers in order to close the sale!

Collection Points

Expand your reach, improve your service and enhance your fulfilment capabilities using Click and Collect or Click and Reserve via collection points, trade counters or warehouses.

Full Reporting

Reporting lets you check and control customer's account statuses and produce invoices.

Multi-address Delivery

Place a single order for delivery to multiple locations, ideal for central purchasing offices with remote sites.

Personalisation

Personalise product offering and prices to individual customers as well as restricting access to specific products or product groups if required.

Minimum Order Quantities

It's not always viable for businesses to sell some items in low volume. Set a minimum order quantity for any product as well as adding rules and workflows around alerting customers to this, and managing stock based on these restrictions.

Quantity Breaks

Incentivise your trade customers to spend more by offering quantity based discounts per product. This enables you to lower the unit cost based on the amount they buy (e.g. 1-9 for £12 each, >10 for £10 each).

Quantity Steps

Each product can be sold in fixed quantities (e.g. 5, 10, 15) with workflows and rules to alert customers and manage stock.

VAT Checker

Integration with services such as vatlayer.com enable you to validate the authenticity of VAT numbers during checkout.