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  • Ecommerce for the Packaging Industry

    Leading B2B, D2C and B2C ecommerce platform and solutions for the packaging industry.

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Ecommerce solutions for the packaging industry

Functionality straight out of the box!


Sell effectively online to your customers with an ecommerce solution that can cater for non standard and more complex requirements. Utilising our highly evolved ecommerce platform, tradeit, we work with market leading organisations to implement flexible, robust and scalable B2B, D2C & B2C ecommerce solutions. When it comes to ecommerce we can offer packaging suppliers & manufacturers something different to the industry standard, allowing ambitious merchants the ability to stand out online and offer their customers an innovative market-leading ecommerce solution.

Call centre Tools

Increasing efficiency and empowering your sales staff

Process mail, telephone and in-store orders, raise quotes and handle customer enquiries, increasing sales and customer satisfaction.

call centre agents
Single customer view

Process orders via mail, email, phone, fax or in-store alongside your ecommerce channels, giving you a single view of all customer activity

Quote management

Create, view, manage & convert quotes with price setting and expiry dates

Pricing override

Give sales staff the ability to override customer pricing at the basket in order to close deals. Margin can be shown to staff against each product ensuring items are never over discounted whilst buffers can be applied to enforce this

Promotions

Apply any valid promotions when processing customer orders by phone, mail or onsite, or when assisting with online orders

Account management

Staff can be assigned individual accounts with rules, permissions and access applied

Returns

Process any returns, refunds or replacements with acceptance or rejection logic


“tradeit is a very effective ecommerce platform and Red are very technically competent delivering our project on time & on budget. A very positive experience.”

Ecommerce Manager, Zeus Packaging
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Zeus logo



Phone showing customisable printing of boxes on Challenge Packaging website



Customisable Packaging Products

Make the non-standard, standard.



Are you looking to offer custom packaging online?

tradeit allows your customers to order bespoke products such as unique sized cardboard boxes, or branded bags, with dynamic pricing calculated in real time so they can be ordered online. This saves both you and them the time and effort of phone calls/quotes/emails, or visits in branch, to place custom orders.


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tradeit Ecommerce Platform


Capable of handling an unlimited number of products, variations, dimensions, weights, prices and customers, the tradeit ecommerce platform has been built from the ground up to natively support B2B, D2C and B2C ecommerce making it ideal for packaging suppliers looking to service their customers online.

  • Customised design

    Stand out from your competitors and avoid a cookie cutter look and feel with a completely unique design in line with your business and brand.

  • Rich Marketing Tools

    Increase conversions, loyalty and customer satisfaction through offers, promotions and merchandising tailored uniquely for each customer.

  • Personalised Content

    Serve personalised content, offers, promotions, emails, adverts, and pricing throughout the customer journey, each and every time they visit your site.

  • Content Management

    Take control of your sites with simple content management through tradeit's rich in-site editing tools.

  • Invoicing

    Give customers full details of invoices online, including shipping & billing addresses, order date, payment due date, PO number, details of every item ordered, balance of each individual item and the total order. Outstanding invoices can be added to the basket and paid for with a credit note or a credit or debit card.

  • Vendor Managed Inventory

    Enables customers to maintain an agreed inventory of products at any and each of their locations and deliver simple replenishment when the stock holding falls below the agreed threshold. When the merchant undertakes a stock check any shortfall is then ordered online against that location and account, at an agreed timescale.

  • Price List Manager

    Merchants can set the % value (₊/-) against parent price lists for products, product groups and customers. The engine auto calculates the child pricing and assigns. Can also apply delivery costs, discounts, offer bands, gift options and advert basket price conditions across price lists or on a currency level.

  • Back Orders

    Access full details of any back orders by searching through them based on customer, company, order or product. Enable various actions to be executed based on any changes to the status of that back order, including sending an email to the customer when the status changes or there's an increment/decrement of the items they are waiting for.

  • MOQs

    It's not always viable for businesses to sell some items in low volume. Set a minimum order quantity for any product as well as adding rules and workflows around alerting customers to this, and managing stock based on these restrictions.

  • Quantity Breaks

    Incentivise your trade customers to spend more by offering quantity based discounts per product. This enables you to lower the unit cost based on the amount they buy (e.g. 1-9 for £12 each, >10 for £10 each).

  • Quotation System

    Online quote request and convert to order operating either independently or in conjunction with an ecommerce basket. Merchants can drive quotes from call centre, set specific pricing and then push to customers via my account and email that they can convert to an order.

  • Individual Credit Limits

    Set individual credit limits for customer accounts and allow them to buy online through an ecommerce enabled website.

  • Re-ordering

    Enable quick and easy re-ordering with saved baskets, quick order pad and regularly ordered items lists.

  • My Account

    Provide customers with a dedicated 24/7/365 self-service portal containing all information including billing, order history, credit limits, payment terms and much more.

  • Quantity Steps

    Each product can be sold in fixed quantities (e.g. 5, 10, 15) with workflows and rules to alert customers and manage stock.

  • Master & Sub Accounts

    Control ordering and spending capabilities of all regional sites from a central location, including approvals system and credit limits.

  • Remote Order Capture

    Give your sales team remote access to the call centre tools (via tablet or laptop) so they can build quotes and create orders for customers on site.

  • Integrations

    Real-time integrations with ERP, CRM, OMS, accounting and warehouse management software from leading vendors, as well as bespoke, in-house systems alongside other third party tools or plug-ins.

  • Collection Points

    Expand your reach, improve your service and enhance your fulfilment capabilities using Click and Collect or Click and Reserve via collection points, trade counters or warehouses.

  • Loyalty Scheme

    Build brand affinity and automatically reward your best customers, incentivising them to keep coming back time after time, and turn them into advocates.

  • Online Stock checker

    Let customers check live stock levels of any product at any warehouse or collection point, online.

  • Multi-address Delivery

    Let customers place a single order for fulfilment to multiple locations, ideal for shipping to multiple sites.

  • VAT Checker

    Integration with services such as vatlayer.com enable you to validate the authenticity of VAT numbers during checkout.

  • Multiple Payment Options

    Offer customers the choice of buying on credit or debit card, on account, or via invoice.

  • Full Reporting

    Reporting lets you check and control customer's account statuses and produce invoices.


Integrations specialists

We help merge your ERP, EPoS, CRM, or other business systems with ecommerce for operational efficiency.


We've integrated numerous business systems to provide merchants with a joined up view of their customers, the automation of business processes and to reduce operational resources. tradeit can be integrated with a wide variety of 3rd party and in-house software systems without compromising agility.

Abaca Systems

Microsoft Dynamics 365 Business Central

Sage 200

SAP Business One

Microsoft Dynamics NAV

WinMan

Linnworks

Brightpearl

Intact

Khaos Control

Sanderson

Orderwise

Caliq

Microsoft Dynamics AX

Fulfilmentcrowd

Microsoft Dynamics GP

Cybertill

Ecommerce Resources

PLATFORM DATASHEET
PLATFORM FEATURE LIST
SOLUTIONS DATASHEET
RETAIL ECOMMERCE
SOLUTIONS DATASHEET
OMNI-CHANNEL RETAIL
SOLUTIONS DATASHEET
B2B ECOMMERCE
SOLUTIONS DATASHEET
D2C ECOMMERCE
SOLUTIONS DATASHEET
INTERNATIONAL ECOMMERCE
SOLUTIONS DATASHEET
MULTI-CHANNEL COMMERCE
SOLUTIONS DATASHEET
SUBSCRIPTION ECOMMERCE



Customer Projects

CUSTOMER PROJECT
Packaging Online logo

"The main draw was the fact Red use their own platform which meant for us we could have what we want without restriction."
General Manager, Challenge Packaging

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disposable cups
CUSTOMER PROJECT
Deli Store logo

"The best thing is having a dedicated Business Manager looking after us, I would describe Red as experienced, well structed and highly skilled."
Director of Operations, Deli Store

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Packaging Ecommerce News & Insights

client news  
Packaging Online turn to tradeit for best of breed ecommerce
Challenge Packaging founders launch Packaging Online; an online direct-to-consumer packaging supplier offering hassle-free and sustainable packaging solutions...
client news  
Zeus Packaging begin B2B & D2C ecommerce rollout
Ireland's largest packaging company select tradeit to expand their ecommerce operation...