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  • Ecommerce for the jewellery industry

    Leading retail & trade ecommerce solutions for jewellers

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Ecommerce solutions for the jewellery industry

Websites that sparkle like your products


Whether you’re a jewellery store, manufacturer, or wholesaler, sell effectively online to your customers with an ecommerce solution that can cater for both consumer and trade audiences. With proven results in the jewellery sector, our highly evolved ecommerce platform tradeit can help you take the next step on your ecommerce journey. We work with leading brands in the industry and have implemented flexible, robust and scalable solutions to help them succeed. Find out below on how we are uniquely placed to tailor a solution that complements your business processes and integrates with your systems infrastructure.


CASE STUDY

F.Hinds logo

"A change of EPoS system presented the opportunity to update the site. Rather than do the mere basics we presented Red with the challenge to pretty much start from scratch, reinventing what Click & Reserve can be and embracing omni-channel retailing. We've a positive ROI on all of the work within six months so people are pretty happy around here at the moment."

Ecommerce Manager, F.Hinds

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F.Hinds storefront


Omni-channel ready

Ensure your website is harmonised with your stores.

Chapelle storefront
Click & Collect/Reserve

Offer same day Click & Collect and/or Click & Reserve at any of your physical stores. You can also distribute products to stores from a central warehouse for a service with a longer time frame.

Fulfil from anywhere

Ship online orders from store stock or move items between stores for collection. Rapid fulfilment services such as Shutl or Lineten can also be integrated to deliver items locally from physical stores within 60 minutes of ordering!

Endless Aisle

Enable store staff to check stock and place online orders for customers of items that you don't currently have in stock, but which are available at other stores or held at a central location.

Try before you buy

Allow customers to reserve any product they want and have it sent to any store, meaning they can see and touch it before buying. They can also ensure they try the right size product, even if the exact item they want is not in stock.

Store stock checker

Show customers 'live' store stock levels online of every product at every store. Buffer levels for each can be controlled in the admin system to provide some allowance for sudden in-store purchases, more popular items, or busier stores.

Gift cards/vouchers

Let customers reserve stock to try on in-store which is particularly useful when ordering rings. Customers can ensure they try the right size product, even if the exact product they want is not in stock before then ordering online.


Get in touch

Learn more about our Ecommerce solutions
Let's schedule some time to discuss your ecommerce goals, what's holding your business back, and how we can help grow your online sales.
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Beauty is in the eye of the beholder

Bring your products to life online and increase conversions with a host of tools.



We know replicating the in-store experience online isn’t easy. Being able to see jewellery up close with your own eyes, or touch it with your own hands is just impossible to reproduce through ecommerce, but there’s more and more tools to help bring your products to life and give users greater help to purchase online. Are you giving your customers the best look at your products and yourselves the best chance of making a sale?

  • AR/Virtual try-on

    Allow the user experience to become even more personal by implementing augmented reality to virtually try things on. Even take it a step further by uploading an image of your own hand or wrist to see exactly how the item would look on you!

  • 360° images

    Give users a view of every single product, from every single angle, meaning they can see it properly before they buy. No unwanted surprises and a huge reduction in returns .

  • Product videos

    Use product videos, fashion shows, or user cases to showcase products and give viewers a dynamic look at the item in action with the least amount of effort. As an added benefit, videos are also prioritised in SERPs.

  • Product comparison

    Compare a number of products and their features/functions against each other, but also use contextual comparisons to compare the physical size of items with common objects to get an even better feel of what they are like in the flesh.

  • Image-based product recommendations icon Image-based product recommendations
    When a consumer visits a physical store, they can see everything with their own eyes, taking in every colour, style, option and feel of whatever it is they are looking at, but that's not possible online. People are often drawn to things they like the look of, particularly in the world of jewellery, so why not harness that power to show your customers other things they might like the look of and increase your chance of conversion? Or upsell them similar looking items that will increase your margins using image-based product recommendations?

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image-based product recommendations

“Image-base product recommendations have to be the single biggest boost we have given to conversion rate in the 25 years we’ve been trading online.”

Ecommerce Manager, F.Hinds


Omni-fulfilment


person looking at ring

Reinventing Click & Reserve to deliver an intelligent omni-fulfilment solution





Fulfil from anywhere

Take advantage of your store estate by treating each store as it's own warehouse. This enables you to ship online orders from store stock, transfer items to other branches for collection, and fulfil in-store orders from each and every store. Website logic can push orders and allocate stock accordingly.

Stock movement

Send stock directly between stores for online delivery or in-store collection of orders, without going via your central warehouse saving time and money. By knowing exactly where every item is on a store by store basis you can use the quickest and cheapest method to fulfil orders.

Rules

Establish rules to determine whether items can be sold in the required market, the expected date of dispatch, whether items are fulfilled from warehouse or store stock, the value of the goods - i.e. is it economical to transfer the item(s), whether it can be resized, and much more.

Marketing & Merchandising Tools


tradeit features a comprehensive toolset enabling you to attract, engage, convert and re-engage your users, turning them from casual visitors to loyal customers, driving up average order values and delivering the best possible ROI for your website.

  • Promotions Engine

    Highly configurable, rules-based promotions engine is capable of handling even the most complex promotions empowering ecommerce teams to drive promotional & personalisation strategies forward.

  • Personalised Content

    Serve personalised content, offers, promotions, emails, adverts, and pricing throughout the customer journey, each and every time they visit your site.

  • Loyalty Scheme

    Build company affinity and automatically reward your best customers, incentivising them to keep coming back time after time, and turn them into advocates. tradeit offers both points-based & spend-and-save loyalty schemes.

  • Email Marketing

    Create email marketing campaigns, execute them and then analyse the results. Take it a stage further by with triggered email campaigns to individuals or groups of customers based on their action or inaction.

  • Search

    Save users time by ensuring products are easy to find increasing the chance of conversion with class-leading search tools, powered by Elasticsearch.

  • Merchandising Tools

    Fine tune how items are displayed on category and product listings pages with configurable merchandising tools giving you control over sort options, facets, product attributes and more.



Make every purchase special

Inherent online gifting capabilities all wrapped up.
woman opening box with necklace inside

Gift wrapping

Offer different wrapping and packaging types including bags, boxes, hampers, wrapping paper, bows, different patterns, styles etc...

Gift receipts

Allow customers to specify that their order/part of their order is a gift, and ensure any paperwork/ receipt sent does not contain pricing. However, it will still allow them to make a hassle-free return or exchange both online and in-store (if applicable).

Gift reminder service

Enable customers to receive an email from you at a set time before an event they want reminding about — i.e. 1 week before. This can be stored and administered in their account and even include who they sent gifts to last year, what they sent, and suggestions of what to send this year.

Gift lists

Allow users to create and distribute gift lists which can be purchased against.

Personalised messaging

Append personalised messages to every item, group of items or on a basket level.


Integrations specialists

We help merge your EPoS, CRM, ERP, or other business systems with ecommerce for operational efficiency.


We've integrated numerous business systems to provide merchants with a joined up view of their customers, the automation of business processes and to reduce operational resources. tradeit can be integrated with a wide variety of 3rd party and in-house software systems without compromising agility.

Microsoft Dynamics 365 Business Central

Cybertill

Microsoft Dynamics NAV

Sage 200

SAP Business One

WinMan

Khaos Control

Intact

Linnworks

Brightpearl

Sanderson

Orderwise

Microsoft Dynamics AX

Caliq

Fulfilmentcrowd

Microsoft Dynamics GP

Kerridge

Epicor

OpSuite

Ecommerce Resources

PLATFORM DATASHEET
PLATFORM FEATURE LIST
SOLUTIONS DATASHEET
RETAIL ECOMMERCE
SOLUTIONS DATASHEET
OMNI-CHANNEL RETAIL
SOLUTIONS DATASHEET
B2B ECOMMERCE
SOLUTIONS DATASHEET
D2C ECOMMERCE
SOLUTIONS DATASHEET
INTERNATIONAL ECOMMERCE
SOLUTIONS DATASHEET
MULTI-CHANNEL COMMERCE
SOLUTIONS DATASHEET
SUBSCRIPTION ECOMMERCE

Jewellery Ecommerce News & Insights

news  
Red nominated for European Ecommerce Award
We're delighted to have been shortlisted for the European Ecommerce Innovation Award for our work with F.Hinds...
news  
Red shortlisted for two ecommerce awards 2022
We've been nominated for two separate ecommerce awards for our work with F.Hinds and as a leading ecommerce agency...
insights  
UX Lab - Using order rules to help aid fraud protection
We examine how the implementation of configurable order rules can provide you with an additional layer of protection from online fraud...
news  
Red shortlisted for Retail Systems Award 2022
Our work with F.Hinds in driving conversions through image-based recommendations has been nominated for the Online Innovation of the Year...
insights  
CRO Lab - Automatically drive conversions from wish lists
We examine how using automatically generated emails for price reductions on customer 'favourites' helps to drive conversions without any extra resources...
insights  
CRO Lab - Image-based product recommendations
We examine how image-based product recommendations can aid users and increase conversions for certain product types...
client news  
Chapelle Jewellery now accepting Apple Pay
Leading jeweller extends their payment options for both online and in-store customers by introducing the ability to purchase using Apple Pay...
client news  
F.Hinds launch Klarna payments online
Leading omni-channel jeweller launches interest and fee free payment options via Klarna…
client news  
Red Technology & F.Hinds shortlisted for Retail Systems Awards 2018
We’re delighted to have been shortlisted for the prestigious Retail Systems Awards 2018 for our work alongside F.Hinds the jewellers...
insights  
UX Lab -Top tips for online gifting
We look at how enhancing and expanding the types of gifting functionality and capabilities that you provide online, can help you gain significant competitive advantage and grow your sales.