Online Ordering Portal for Food and Drink Suppliers

Our intuitive interface simplifies navigation and ordering for the user, including intelligent search, advanced product filtering, quick order pads, saved basket(s), auto generated order lists based on order history, user / department assigned lists, or have repeat orders processed automatically at their desired intervals. Alternatively for regular ordered items, the customer can upload their stock level and the portal will calculate replenishment for them.

Centralised ordering allows managing; orders, staff, invoices, and proof of deliveries (POD) for customers multiple locations and their localised needs. Global view of all locations for head office and restricted view for buyer(s) to just their location (or locations under their management), or where customers wish to break their account down to department level buyers, budgets and or lists.

Set varying levels of access to define who can place orders, for which location(s) and view sensitive information e.g. invoices, set budget restrictions per user or per location, including with approval workflows where authorisation is required for the order, or the user’s order exceeds budgetary controls.

Customers can be mapped to a depot / branch, so they see its product range, availability, pricing, offers, for example. Display next delivery date available for their location based on your van routing or allow customers to Click & Collect/Reserve.

Target customers with personalised product pushes, alerts, banners, price drops, offers / promotions, based on who they are, what they search for, what's in their basket, where they came from (50+ configurable rules-based personalisation) to drive the right product and right offers to the right users. Additionally, the portal can check a customer’s primary order list and cross reference what is in the basket, if any are missing these are automatically displayed with a “have you forgotten / do you need message”

Targeted emails based on user activity and data, not bought for X period, reminder to stock up X days post last order, item on order list that has had a price drop, abandon basket.

Optimise stock levels and minimise shortages through multi-source inventory management. tradeit allows for accurate inventory tracking across various sources by importing your 3rd party supplier stock feeds and pricing (platform can add margin to 3rd party cost for display to your customers), can also include passing any part of an order to relevant supplier for dispatch, improving availability and reducing the risk of stockouts. This feature ensures that customers have access to the products they need, when they need them.

Product finders and product calculators based on relationship data can be enabled to aid customers with what to order, for menu planning, quantities as example. Relationship data will need to be added to the website.

Manage nationwide courier partners to deliver orders anywhere in the country, ensuring timely and safe arrivals. Additionally, leverage local delivery from stores using dedicated vans for swift and efficient service. Receive real-time updates and notifications, allowing suppliers to keep customers informed about delivery statuses, enhancing reliability and customer satisfaction while minimising delays.

Utilise features for managing seasonal products and perishable goods with live stock updates to prevent stockouts. This capability supports food suppliers in maintaining inventory freshness and optimising supply chain operations, reducing waste and ensuring timely delivery of fresh ingredients.

Collaborate with customers to maintain optimal stock levels and simplify replenishment based on agreed thresholds. This allows food suppliers to ensure timely delivery of fresh produce or perishable goods, minimising stockouts and maximising shelf life.

Easy access to detailed allergen and nutritional data for informed purchasing decisions and compliance with regulations. Downloadable content like PDF documents and technical specifications or allow users to filter based on allergens. Display batch information per order – handy for product recalls or to identify issues when reported.