Ecommerce for the IT Industry

INTEGRATION SPECIALISTS

We help merge your ERP, CRM, or other business systems with ecommerce for operational efficiency.

• ✔ Multi Distributor Feeds (Price, stock, orders, dispatch)


• ✔ Multi Warehouse


• ✔ ERP - Microsoft, SAP, Sage, Unleashed, Orderwise, Linnworks


• ✔ CRM/Email Marketing - Salesforce, HubSpot, Mailchimp, Ometria


• ✔ Data Enrichment - Icecat, CNET


• ✔ Procurement Portals

Key areas of the project

• Ecommerce sites for UK, France and Data Select
• Integrated PIM - 500,000+ products and over 5 million price variations
• Integrations – product, stock, pricing, orders, returns, invoices/payments of invoices, user specialist reports, quotes/estimates, user multi-account management
• Advanced B2B My Account – Multiple buyers per customer account, View invoice & credit limits order management and order approval
• Advanced Quoting Engine – Perfect for sales team to drive conversion
• Configuration Tools and selectors

Key areas of the project

• B2B sales team use ecommerce site as key selling tool
• Enable staff to place orders, negotiate and adjust pricing for inbound and outbound orders
• Customer-specific products, only visible and purchasable by that customer
• Quote creation - create quote, alert user, visible in my account, user can convert online
• Management of multiple sites via one master system
• Enriched B2B self-service portal for customer-specific reports, service updates and returns

Personalised self service B2B Portal

• Customers can view the invoices, download an invoice, track the corresponding order and pay the invoice.
• View payment terms, credit limit, account balance, available credit. outstanding invoices are listed on the homepage to encourage payment.
• Users can download colour profiles which are needed when printing to configure the printer based on the media they are printing onto

White label / Drop ship orders

• Resellers can choose between their own, white label or Papergraphics paperwork

Sales Team use website for Order entry

• Team switched from using Sage ERP to tradeit for order entry due ease and speed.
• - Provided joined up view between Papergraphics and customers ensuring orders are accurate and allowing them to review agreements.

QUOTE MANAGEMENT

Empower your sales team by leveraging your ecommerce site.

• ✔ Create quote, unique pricing and valid for period


• ✔ Can see margin when pricing quote, and can add free items


• ✔ Save quote to user account – triggers email alert to user


• ✔ User can convert quote to an order online

PRICING MANAGER

Reduce resources with unique customer pricing from a single price list.

• ✔ All customer pricing generated from a single price list


• ✔ Define the discount or markup applied to each customer


• ✔ Apply buffers to ensure items are never over discounted


• ✔ Cater for quantity-based pricing on any product


• ✔ Works with pricing override in the call centre for even more granular control