Omni-Channel Retail Functionality
If your retail model includes bricks and mortar, the tradeit ecommerce platform can help to merge these stores with your online presence giving customers a consistent and single view of your brand, as well as improving the service and fulfilment options available to them both online and in-store.
- Click & Collect/Reserve
Integration with stock management systems allows retailers to offer same day Click & Collect and/or Click & Reserve at any of their physical stores. They can also distribute products to stores for a service with a longer time frame.
- Endless Aisle
Never lose a sale by arming your in-store staff with tradeit's endless aisle functionality on a tablet device. Endless aisles enable store staff to check stock and place online orders for customers of items that they don't currently have in stock, but which are available at other stores or held at a central location.
- Fulfil from Anywhere
Use your physical stores as an extension of your warehouse by shipping online orders from their stock or moving items between stores for collection. Rapid fulfilment services such as Shutl or Lineten can also be integrated to deliver items within 60 minutes of ordering from local store stock!
- Store Stock Checker
Save customers a wasted trip to one of your stores by offering them 'live' store stock levels online of every product at every store. Buffer levels for each can be controlled in the admin system of tradeit giving retailers some allowance for sudden in-store purchases or more popular items.
- Gift Cards/Vouchers
tradeit provides omni-channel retailers with sophisticated gift/e-gift card functionality enabling their customers to buy gift cards online, specify the value, manage their balances online and redeem them across multiple channels including both online and in-store. Gift/e-gift cards can also be sent to other people physically or via email.
- Store Locator
tradeit features an advanced store locator which gives not only map, address and contact details but can also feature local control of individual store pages (via admin area) to highlight local in-store offers or promotions. These could include special events, local promotions, menus etc...
- MOTO/Call Centre
Help drive the single customer view by placing mail and telephone orders directly through your website giving you a complete overview of customer interactions via those touchpoints.
Add value and delight customers with a host of gifting functionality including gift wrap, gift bags, hampers, messages, fulfilment, gift lists, anonymous delivery and gift reminder service.
- Multi-address Delivery
Split a single order basket to multiple delivery addresses with different fulfilment and gifting options on each line item or user-defined group of items, including Click & Collect and international orders.
Create events and collect attendee information for those events at the checkout, aiding merchants to drive online users to in-store activities.
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