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As more and more retailers move towards delivering a joined-up, omni-channel experience to their customers, the ecommerce basket requires a radical rethink. Using Hotel Chocolat as an example, we will look at how important it is for retailers to still deliver a seamless and user-friendly checkout whilst delivering the host of options that savvy, multi-channel consumers now expect such as:
- Multiple address deliveries from a single order (including international).
- Click & Collect/Reserve.
- Intelligent gifting capabilities across individual line items.
- Rapid fulfilment from stores.
- Checking individual store stock of items.
Let us know when you're free and we'll try to fit around youTime:
Webinar will last approx. 20 minutes
Business Development Director, Red Technology
This webinar is a must for anybody looking to
- Understand: how to deliver a superior omni-channel retail experience online.
- Discover: how one of the UK's leading omni-channel retailers approached this problem.
- Learn: best practice solutions to the omni-channel ecommerce basket challenges.
If you are unable to attend the webinar but would like to know more about delivering a great UX for your omni-channel ecommerce basket, then please get in touch.