SOLUTIONSEcommerce for the Health & Nutrition Industry

Choice of Subscription Type

Offer replenishment, curated or access subscriptions.

Customisable Frequencies

Choice of frequency (weekly, fortnightly, monthly etc..), customisable on a per product basis.

Failure Notifications

Failed payment notification for customer and merchant including reporting.

Configurable Options

Configurable payment options, delivery addresses and delivery days.

Drive Re-engagement

Allowing customers to accumulate money off future orders is powerful for re-engagement.

No Commitment

Ideal for those who don’t want to commit to a subscription.

Point Accumulation

Enhanced customer experience as they can see points accumulated through journey.

Associate Promotions

Re-engagement with associated promotions resulting in greater points.

Email Reminders

Automated account statement email sent to user advising how much money they have to spend.

Target

Target customers based on their health requirements, goals, or other data.

Personalise

Serve personalised content of interest, products, offers, promotions, emails, adverts, and pricing throughout the customer journey to match your customers’ needs, desires and aspirations.

Tailor

Tailor content, products, and offers based on behaviour, or from predefined 3rd party link the user has clicked, such as social media.

Re-engage

Drives greater relevant engagement, conversion and retention.

One-to-one Messages

Target the right users, with the right messages, at the right time.

Replenishment

Send a ‘Replenishment / Running Low’ email based on products bought and date of order. Can include mail merged offer.

Price Drop Alerts

Send emails to users based on products they've bought previously whose price have dropped.

Recommended Products

Alert users X days after an order with if you bought X, you may want Y / goes well with. Can include offer to further entice the user.

Complex Offers

Highly configurable, rules-based promotions engine capable of handling even the most complex promotions across £, %, Free, Bundles, Tiered Spend and Save, Value, Product, Customer…

Bundles

User configurable Product bundles.

Real-time Behaviour

Behavioural offers designed to target user based on behaviour such as what is basket, what searching / viewing.

Session-specific

Session specific offers - Trigger session specific offers for customers arriving on site from a referral point.

Engaging Content

Create rich content to engage users and bring them back to the website time and again.

Memberships & Clubs

Make content access as part or membership to exclusive club.

Downloadable Content

Training guides and tips, including ambassadors.

Recipes

Recipes to improve nutrition.

Engaging Content

Drive customer engagement and peer validation with user generated content, also helping to enhance SEO.

Process both online and offline orders

Use the built in call centre to gain a single view of customers, process offline orders alongside online orders and provide customer service support.

Stand out from the crowd

Stand out from your competitors and avoid a cookie cutter look and feel with a completely unique design in line with your business and brand rather than restricted by a template or theme.

Empower your customers

Put day-to-day control in your customers hands and remove low level admin from your customer service and sales teams.

Order Management

View orders/ back orders, returns as well as invoices, and credit limits.

Engender loyalty

See Spend and Save target and reward.

Personalise offers

View personalised product pushes and offers.

Ordering & Order Lists

Customers can efficiently & simply place their orders through multiple ways.

Quick Ordering

Quick order forms /pads or upload order.

Re-Ordering

Configurable or predefined lists for quick reorder (location / department / user / regularly bought).

Order Uploads

Upload stock list, website auto calculates replenishment and creates order for user to confirm.

Multiple locations

Website serves as a centralised platform for managing ordering activities for multi-site customers.

Centralised or De-centralised Purchasing

Customers can easily manage each of their locations and buyers, define what they can buy, against what budget or if their order needs central approval.

Batch traceability

Display product shelf life per batch, automate tiered discount based on shelf life remaining. Allow users to then order based on shelf life desired.

No product write-offs

Avoid write-off of products:

a) Use tradeit to automatically push stock with a short-shelf life or pending expiry date into a sales category, flash sale or offer price (or all).

b) Automatically create promotions on slow moving stock based on real time sales from live data to get these sold ahead of short shelf life / large discounts / write off.

Expanded Catalogue for your customers

Allow your customers to sell more of your catalogue without having to hold stock.

Feeds & Automation

Product, stock and price feed for your customers to add to their website, orders can either be manually added / uploaded to your website or automated via API.

Own label / private label shipping

Your customers mark an order as dropship, tick plain label or own label for inclusion with the dispatched items.

Surcharges

Merchant can choose to add additional cost for the use of the service.

Personalisation

Make your offers, product pushes, content of interest relevant for each of your differing customers.

Conditional Components

Over 40 configurable rules. including who they are, what is in their basket, what they search for & where they came from to help maximise Conversion, Average Order Value and Retention .

Automated Alerts

Automatically alert customers to changes in products they purchase, e.g. new flavour, new range, price drop, end of line.

Cross-selling

Drive cross catalogue sales to widen your customer product ordering profile, through targeting ranges and offers that would be most relevant.

Ordering

Allow back orders and pre orders.

Product restrictions

Define any catalogue restrictions per customer.

Pricing models

Define minimum order quantities, quantity break pricing and quantity steps.

Merchandising

Allow predefined customers to order point of sale support such as display stands.

Marketing

Allow customers to access marketing assets such as banners, posters etc..

Restricted catalogue

Enable access to full or subset of the product catalogue – for use in their website or systems, including stock and price.

Agreed inventory

Enables customers to maintain an agreed inventory of products at any and each of their locations, and deliver simple replenishment when the stock holding falls below the agreed threshold.

Automatic restocking

When the merchant uploads a stock check any shortfall is then ordered online against that location and account, at an agreed timescale.

Vending machines

Useful for customers who hold stock or for use with vending machines.