Tight integration with back office systems to automate purchase-to-delivery processes
Digital product catalogue with ebook and mp3 download management
Large community with built-in blog & reviews
Highly scalable and manageable to meet future requirements
Multi-lingual with site delivered in English, French and German
Whilst Black Library's publications are also available via high street and online retail chains, direct sales via the division's website are a major part of its business. Historically, the website dates back to the early days of the business. "The website was completely unsuited to our business," explained Black Library's Direct Sales Manager."Any orders that we received had to be re-keyed into our back office systems - a time consuming and expensive process that was open to errors."