Red Technology wins Retail Systems Award 2026 for Online Innovation of the Year with Healthspan

We’re thrilled to have been named the Online Innovation of the Year at the 2026 Retail Systems Awards for our work with Healthspan. The award was secured in a highly competitive category, ahead of three other shortlisted organisations.  

Working in partnership with Healthspan, Red Technology developed an innovative Quick Buy and Post-Purchase Upsell solution on the tradeit™ ecommerce platform, transforming two of the most critical moments in the online customer journey: the decision to buy and the opportunity to increase value immediately after purchase.

What set this solution apart was its ability to deliver secure one-click commerce both before and after checkout. Returning customers can make purchases instantly using saved payment and delivery details, while the innovative post-purchase upsell functionality enables eligible customers to place an additional order directly from the order confirmation page without re-authenticating or re-entering payment information.

This technically complex capability removes friction at the point of highest purchase intent, creating a seamless customer experience while driving increased conversion and average order value, demonstrating both the commercial and customer experience benefits of the innovation.

We’re incredibly proud of the Red Technology team for their hard work, expertise, and innovation in delivering this award-winning solution. We’d also like to thank Healthspan for their trust, collaboration, and shared vision throughout the project. This recognition is a testament to the strength of our partnership and the success of Healthspan’s ongoing digital transformation.

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