OnSite Support Launches B2B Ecommerce Solution on the tradeit™ Ordering Portal

We’re delighted to announce the launch of OnSite Support’s new B2B ecommerce solution, powered by Red Technology’s tradeit™ platform and underpinned by the advanced functionality of the B2B Ordering Portal. This new digital channel delivers a self-service procurement experience designed specifically for the complex needs of construction businesses.

Founded in 1976, OnSite Support has grown from a family-run business into a nationwide supplier of PPE, workwear, welfare essentials, tools, and specialist equipment. Renowned for its award-winning logistics and rapid delivery service, including same-day options in London, the company continues to uphold its ethos of delivering the right products, to the right person, at the right time.

Solution Highlights

• Configurable approval workflows – Multi-tier approval chains, spend thresholds, and delegated approvers help companies enforce compliance effortlessly.
• Personalised catalogues and navigation – Dynamic catalogues, buying lists, and search results tailored to each user’s permissions.
• Deep ERP integration – Real-time synchronisation with Microsoft Dynamics 365 Business Central for products, pricing, orders, financial data, and proof of delivery.
• Procurement control tools – Custom purchase order formats, restricted delivery addresses, order-on-behalf, and multi-user baskets.
• Financial self-service – Pay invoices and credit notes online, access statements, and track spend history at user, branch, or company level.
• Role and user management – Customers can create and manage their own users, permissions, budgets, and product allocations without supplier intervention.
• Flexible ordering – Support for product personalisation, bundled packs, and enhanced rules around product access.
• Marketing and engagement – Integrated with Mailchimp for campaigns and enhanced site search.

Built on the tradeit™ B2B Ordering Portal, OnSite Support’s ecommerce solution empowers customers to manage procurement on their own terms, while giving businesses detailed insights and automation to reduce manual intervention.

Customer Feedback

 “Our new customer ordering portal is industry leading - putting full control of procurement into customers’ hands. They’ve been amazed by its features, ease of use, and speed.” – Vincent Jenkins, Technology & Systems Manager, OnSite Support

Early adopters of the portal have reported bigger basket sizes, more frequent ordering, and a smoother onboarding experience, with feedback described as “very positive” across the board.

“This has been an ambitious project, and the outcome is a portal that reflects the true flexibility of tradeit™. By combining advanced role management, approval workflows, and ERP integration, we’ve delivered a scalable solution tailored to the unique demands of the PPE and construction sectors.” – James Candy, Business Development Director, Red Technology

About the B2B Ordering Portal

Red Technology’s B2B Ordering Portal is a feature-rich, self-service ecommerce solution designed to simplify complex procurement. Built on the tradeit™ ecommerce platform, it provides customers with personalised storefronts, approval workflows, budgets, reporting, and automated alerts, all configurable at company level. With industry-specific tailoring and powerful integration options, the B2B Ordering Portal helps businesses deliver efficient, scalable, and customer-centric ecommerce.