Industrial & Engineering

Help customers search using product names, codes, part numbers and other information relevant to how products are identified.

Use product attributes, filters and guided selection to help customers narrow a range around the characteristics that matter.

Bring specifications, technical information, documentation, product variations and compatibility information into the product journey.

Present related, compatible or alternative products where those relationships help customers make the right choice.

Present the products, ranges, prices, quantity breaks and terms relevant to each customer.

Support customers whose purchasing journey involves quotations alongside everyday ecommerce ordering.

Make frequent ordering quicker through previous purchases, saved products and other repeat-ordering tools appropriate to the relationship.

Give customers appropriate access to orders, quotations and account information, reducing the need for your team to handle every routine enquiry manually.

Support multiple users and sites alongside approved products, budgets, allowances and approval processes where the customer relationship requires greater control.

Where agreed products are held at customer locations, Vendor Managed Inventory can support a more structured replenishment model.

Where a customer's purchasing process starts inside its own procurement system, Punchout and eProcurement can provide another route into the wider ecommerce operation.