Red offers premium managed hosting services providing our customers with superior hosting solutions. Red delivers its premium hosting services through their state-of-the-art datacentres, multi-vendor infrastructure, attentive customer service and reactive support 24/7 and 365 days a year.
Scalable hosting solutions ranging from a single dedicated server through to multiple dedicated servers, satisfying medium through to enterprise grade requirements. Red’s operates its managed hosting services from our high specification datacentres based in London and Oxford.
Using Red’s high availability hosting architecture, our managed hosting solutions keep our customers ahead of the curve, reduce their capital expenditure and allow their internal teams to focus on business initiatives instead of worrying about the systems that support them.
Fully Managed Hosting
Red’s point of difference with other providers is the level of system administration and support that we provide as standard. We constantly monitor your system performance and our security team remains abreast of the latest issues that may threaten your server. As well as taking care of day-to-day server management, our experienced hosting engineers will consult and work with you to configure your website for optimum performance. In addition Red’s expert engineers provide invaluable consultancy on a wide range of issues that revolve around your current and future hosting requirements.
Managed Hosting Services
- Dedicated hosting team providing attentive customer service and reactive support 24/7 and 365 days a year.
- Dedicated hardware firewalling.
- DDoS mitigation.
- Vulnerability scanning.
- Comprehensive monitoring and auditing.
- Daily backups and disaster recovery.
- Day to day management.
- Updates and patching.
- Windows licencing up to and enterprise as required.
- Domain management, DNS & SSL certificates.
- Database tuning, indexing and maintenance.
- Built-in redundancy.
- Load / stress testing.
- Hardware specification.
Red’s Web Hosting Infrastructure
Red's web hosting solution infrastructure has been designed and deployed to provide maximum redundancy and scalability. We use redundant firewall clusters from industry leading vendors and have diverse paths to and from all core, distribution and access hardware attached to the network. Multiple Mbps and Gbps redundant transit feeds ensure we always utilise the best and quickest path to the internet as well as ensuring maximum uptime. Our infrastructure is duplicated across all of Red's fibre linked data centres.
Red is an accredited member of Nominet, the Internet registry for .uk domain names. Our ips-tag is REDTECH.
Red is also an accredited member of RIPE (Réseaux IP Européens), the regional Internet registry for Europe. Our autonomous system set is AS-REDTECH.
24x7 Hosting Support & Expert Hosting Team
Red has a hosting department dedicated to datacentre operations. The Support centre is manned 24 hours a day, 365 days per year. Visual and automated reporting are checked and acted upon when required.
Staff are trained and appropriate documentation is maintained regarding customer system configuration to ensure the information needed is available. Red’s Hosting staff are instrumental in providing the level of service that our customers demand. Red has a policy of staff training and maintaining vendor accreditation.
Red’s hosting Datacentres
Red operates its web hosting service from highly specified datacentres:
- CCTV system covering all entrances / exits and main areas.
- 24-hour video recording.
- Full perimeter alarm.
- Secure access system.
- Visual check on all persons entering the data floor.
- 11,000V reduced to 415/240 Volt 3 phase supply @ 50hz.
- Multi KVA Generators.
- UPS backup systems.
- Air conditioning units to guarantee stable temperature and humidity.
- Power Supplies with diesel generator backup.
- Smoke detection system.
- FM200 fire suppression system.