tradeit Ecommerce Platform
Capable of handling an unlimited number of products, variations, prices and customers, the tradeit ecommerce platform has been built from the ground up to natively support B2B, D2C and B2C ecommerce making it ideal for suppliers in the safety industry looking to support trade customers, end users, or both.
Deliver class-leading ordering tools aimed at supporting merchants to close more business whilst providing customers with all of the options they need.
- Quotation System
Online quote request and convert to order operating either independently or in conjunction with an ecommerce basket. Merchants can drive quotes from call centre, set specific pricing and then push to customers via my account and email that they can convert to an order.
- Back Orders
Access full details of any back orders by searching through them based on customer, company, order or product. Enable various actions to be executed based on any changes to the status of that back order, including sending an email to the customer when the status changes or there's an increment/decrement of the items they are waiting for.
- Vendor Managed Inventory
Enables customers to maintain an agreed inventory of products at any and each of their locations and deliver simple replenishment when the stock holding falls below the agreed threshold. When the merchant undertakes a stock check any shortfall is then ordered online against that location and account, at an agreed timescale.
- Price List Manager
Merchants can set the % value (₊/-) against parent price lists for products, product groups and customers. The engine auto calculates the child pricing and assigns. Can also apply delivery costs, discounts, offer bands, gift options and advert basket price conditions across price lists or on a currency level.
- Minimum Order Quantities
It's not always viable for businesses to sell some items in low volume. Set a minimum order quantity for any product as well as adding rules and workflows around alerting customers to this, and managing stock based on these restrictions.
- Quantity Breaks
Incentivise your trade customers to spend more by offering quantity based discounts per product. This enables you to lower the unit cost based on the amount they buy (e.g. 1-9 for £12 each, >10 for £10 each).
- Re-ordering Tools
Saved baskets, quick order pad and regularly ordered items meaning re-ordering is quick and easy.
- Quantity Steps
Each product can be sold in fixed quantities (e.g. 5, 10, 15) with workflows and rules to alert customers and manage stock.
- VAT Checker
Integration with services such as vatlayer.com enable you to validate the authenticity of VAT numbers during checkout.
- Multiple Payment Options
Offer customers the choice of buying on credit or debit card, account, invoice, pre-paid credit, gift cards/vouchers, subscriptions or 'bill me later' services like Klarna.
Reports let you check and control customer’s account statuses and produce invoices.
- Multi-address delivery
Place a single order for delivery to multiple locations, ideal for central purchasing offices with remote sites.
- Call Centre/MOTO
Allow admin users to setup/view customer accounts and process orders on their behalf. Define an account manager for each customer meaning only they will have access through the MOTO tools. Even override prices in the basket whilst on the phone to customers in order to close the sale!
User's My Account
Reduce the load on your business and empower your customers with tradeit’s advanced set of self-service tools, helping your customers manage their own account and orders online.
- Online Management
Access a dedicated 24/7/365 self-service portal containing all their information including billing and shipping addresses, order history, credit limits, payment terms and much more.
Access full details of invoices online, including shipping & billing addresses, order date, payment due date, PO number, details of every item ordered, balance of each individual item and the total order. Outstanding invoices can be added to the basket and paid for with a credit note or a credit or debit card.
- Individual Credit Limits
Set individual credit limits for customer accounts and allow them to buy online through an ecommerce enabled website.
- Master & Sub Accounts
Control ordering and spending capabilities of all regional sites from a central location, including approvals system and credit limits.
- Back Orders
Access full details of any back orders by searching through them in account. See outstanding items and get alerted to any increment/decrement of the items and any status changes via email..
Raise any returns, refunds or replacement products with approval/rejection system.
View or edit saved baskets, quick order pad and regularly ordered items meaning re-ordering is quick and easy.
- Downloadable Content
Access any downloadable content such as PDF documents, technical specifications, CAD drawings or software updates.
- Quotation System
Build and submit quote requests, and once returned by the merchant convert them to orders.
- Full Reporting
Reporting lets you check and control your account statuses and spending patterns.
Plus even more great functionality
- Customised Design
Stand out from your competitors and avoid a cookie cutter look and feel with a completely unique design in line with your business and brand.
Personalise product offering and prices to individual customers as well as restricting access to specific products or product groups if required.
- Customisable Products
Allow customers to specify materials to be cut to order, offer non-standard options, or bespoke configurators (and calculate pricing accordingly) online.
- Marketing & Merchandising
All the great marketing & Merchandising tools normally associated with retail ecommerce.