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Process and handle secure telephone payments

As tradeit offers complete omni-channel functionality, meaning merchants can unite their online and offline channels, providing the capability to take secure customer payments over the phone is crucial to meeting PCI compliance and providing customers with a comprehensive service. 

tradeit ecommerce and PCI PAL Agent Assist

PCI PAL provides secure payment solutions for contact centres and businesses taking Cardholder Not Present (CNP) payments. PCI PAL’s globally accessible cloud platform empowers organisations to take payments securely without bringing their environments into scope of PCI DSS and other relevant data security rules and regulations.

PCI PAL is uniquely qualified to deliver the most suitable and operationally efficient cloud-based payment security solutions to organisations operating on a global scale.

By integrating tradeit ecommerce with PCI PAL Agent Assist, your call centre operatives can handle sensitive payment card information over the phone whilst still ensuring that they meet the requirements of PCI DSS.

Customers use their telephone keypad to enter the card information so that it is never shared directly with the agent, but they remain on the phone in order to provide any assistance and process the payment once all of the card details have been entered. Find out more about PCI PAL Agent Assist at

Find out more about the tradeit ecommerce platform and PCI PAL
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