Combining Web Content Management, Product Information Management and Community & Social tools, tradeit offers expert ecommerce content management, giving online retailers the tools that they need to manage all of their content in-house, including rich media, content assets...Learn more
Utilise Red’s leading edge promotions engine, advertising system, on-site search, email marketing and recommendations to tailor and enrich the customer experience across multiple channels...Learn more
In this highly competitive ecommerce environment, merchants may only get one chance to impress a customer with on-time delivery of their products, great customer service, and accurate billing. tradeit’s Order Management System helps merchants to ensure the smoothest operations, increase sales...Learn more
Highly capable and well proven in the field, tradeit has been strategically developed by Red to be a holistically entwined CMS and ecommerce platform providing implementation flexibility and competitive advantage to its users...Learn more
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Red's agile support team
Red’s team of talented support personnel are there to assist clients with on-going changes to their sites. Our support personnel are backed up by our expert ecommerce consultants, allowing Red to deliver well thought through changes that will deliver real business benefit.
Ad-hoc changes to sites run through Red’s priority support system and are tackled by our agile support team on a first come, first served basis. For larger change requests, projects and refreshes, one of Red’s consultants will work with you to define and document the requirements, ensuring that all changes are well planned and thought through in the context of your ecommerce solution.
Ecommerce hosting support
Ensuring that you're always open for business are Red’s engineering team, who look after your hosting environment 24/7 and 365 days a year. All of Red’s support personnel are in-house and collaborate on changes made to both hosting and software, ensuring high uptime even during times of change.