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tradeit next generation ecommerce platform
tradeit’s customer self-service features reduce the load on your business by empowering your customers with an enhanced set of tools that help with managing their account and orders.

Customer 'My Account' features

The enhanced 'My Account' provided to customers is a powerful and flexible feature for both Retail and B2B ecommerce sites.

Change / forgotten password.

Update / set customer preferences.

Submit service requests.

Review and rate products and see your previous reviews.

Use master and sub account functionality to manage regional sites/offices and control their accounts including approving orders, managing credit limits, paying orders and more.

Build and manage multiple wish lists, gift lists or wedding lists, and define each. Merchants can report against any list for targeted marketing and merchandising possibilities.

View and activate a saved basket to add or remove items and process the order, or delete the saved basket completely.

Quick order pad allows quick order creation by adding the product codes and quantities required.

Personal address book with A to Z and favourite store.

Options for B2B customers to export previous orders in CSV format and print them.

Customers can view detailed information about outstanding or previous orders including statuses.

Integrate with ERP or accountancy systems to control credit limits.

Manage any subscriptions.

View credit limits and outstanding balance for business to business customers.

Set significant dates in personal calendar (birthdays, anniversaries etc...) and be reminded when they are due. Also examine what was purchased for those events previously and receive recommended products for future events.

Manage all connections and uploads with tradeit's built-in community functionality.

Find out more about tradeit's My Account features